Management Training Solutions

Senior Management Training Experience

Our training programs have been presented throughout the United States to senior level management in small businesses, educational institutions, health care facilities, professional associations, 501(c)(3) non-profit organizations, federal, state, and local governments, including:

Educational Institutions: Graduate School of Public Health, University of Pittsburgh; Graduate School of Public and International Affairs, University of Pittsburgh; Temple University, Philadelphia, PA; LaSalle College, Philadelphia, PA; Rutgers University, NJ; St. Francis College, Loretto, PA; Graduate School of Business, Indiana University of PA.

Associations: PA Directors Association of Community Action Agencies; PA State Association of County Commissioners; National Association of Counties, Washington, DC.; PA Municipal Authorities; PA Association of County Affiliated Nursing Homes; PA School Boards Association; PA State Association of Township Commissioners; PA State Association of Boroughs; PA League of Cities; American Society of Public Administration.

State Government: PA Departments of Health, Education, Welfare, and Transportation; PA Labor Relations Board; PA Turnpike Commission; Governor’s Office of PA; President’s Committee on Mental Retardation; Massachusetts Department of Public Welfare; States of: Maryland, Missouri, New Jersey, Virginia and West Virginia.

Federal Government: Developed and instructed federal interagency human resources and labor relations training programs for executives in all major agencies of the federal government for the Eastern Region (Philadelphia, PA) and the Midwestern Region (St. Louis) of the U.S. Civil Service Commission, including but not limited to the U.S. Departments of Labor, Health, Education, Welfare; Veterans’ Administration; U.S. Navy and Air Force.

Diverse Training Expertise

Since 1969, Felice Associates, Inc. has developed and instructed many senior-level management training programs on a wide variety of topics, including:

  • Advanced Negotiations Techniques
  • Requirements of the ADA
  • How to Handle a Grievance
  • Ways to Prevent Sexual Harassment Claims
  • How to Deal Effectively with a Union
  • Preparation of Affirmative Action Plans
  • Evaluating Employee Performance
  • Wrongful Discharge
  • The Supervisor and Union Steward
  • Administering the Labor Contract
  • Drug and Alcohol Abuse
  • Recruitment/Selection Procedures
  • Requirements of the Fair Labor Standards Act
  • Effective Hiring and Firing
  • Trends in Labor Board and Court Decisions
  • Improving Communication Skills
  • Trends in Collective Bargaining
  • Creating an Effective Management Team
  • Preparing an Arbitration Case
  • How to Control Employee Absenteeism
  • Effective Bargaining Strategies
  • Motivating the Marginal Employee
  • How to Handle the Disgruntled Employee
  • Classification and Pay Analyses
  • Effectively Disciplining Employees
  • Drafting Appropriate Job Descriptions
  • How to Conduct a Job Evaluation